Terms & Conditions

Terms and Conditions

Last updated: June 12, 2025

Welcome to Fuego & Fragancia. These Terms and Conditions ("Terms") govern your use of our website www.fuegofragancia.com and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our site.

1. Company Information

Fuego & Fragancia is a brand specializing in handcrafted coconut and soy wax candles, spiritual kits, and aromatherapy products. All our offerings are curated with intention and care to support emotional and energetic well-being.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You may not:

Use our site to distribute malware, spam, or harmful content
Impersonate another person or misrepresent your identity
Attempt to gain unauthorized access to our servers or data

3. Intellectual Property

All content on this website, including logos, text, graphics, images, videos, product designs, and digital downloads, is the property of Fuego & Fragancia and is protected by intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without express written permission.

4. Product Descriptions

We strive to ensure all product details, prices, and descriptions are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

Our handcrafted items may vary slightly in appearance due to their artisanal nature. Each piece is unique, and this variation is part of the charm and intention of our brand.

5. Orders and Payments

By placing an order, you agree that all information provided is accurate and complete. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in pricing, or suspicion of fraud.

All payments are processed securely through our third-party providers. We do not store your credit card information.

6. Shipping & Delivery

We ship orders within the timeframe stated on our website. Delivery times may vary based on location and external conditions. Once shipped, we are not responsible for delays caused by postal carriers, customs, or other circumstances beyond our control.

7. Returns & Exchanges

Due to the nature of our products, we do not accept returns unless the item arrives damaged or defective. If you encounter an issue with your order, please contact us at support@fuegofragancia.com within 7 days of receiving your package, and we will gladly work with you to resolve the matter.

8. Disclaimer of Warranties

All products and services are provided “as is” without warranties of any kind. We do not guarantee that the website will operate uninterrupted or error-free.

While our products are crafted with spiritual intention, they are not intended to diagnose, treat, cure, or prevent any disease, nor should they replace medical or psychological care.

9. Limitation of Liability

Fuego & Fragancia shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use—or inability to use—our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use personal information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and Florida, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our site following any changes constitutes your acceptance of those changes.

If you have any questions about these Terms, please contact us at:

Fuego & Fragancia

📧 Email: support@fuegofragancia.com
🌐 Website: www.fuegofragancia.com